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FAQs

Answers to questions you might have about Poping

What is Poping?

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Poping is a monitoring solution that helps you track the health status of your application. It provides alerts and detailed monitoring through three types of elements: jobs, heartbeats, and checks (see description of these three elements below). Thanks to notifications and status pages, you have real-time visibility on your application's availability and can effectively communicate it to your teams and/or users.

What is a job?

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The job tool in Poping is used to monitor the successful execution of your automation scripts. When you create a job in Poping, you receive a URL to integrate into your script. The URL takes three states as parameters: run to indicate that the script is starting, complete to indicate that the script has run successfully, and fail to indicate that the script has failed. If Poping receives a fail status or if the execution time after a run exceeds the time you specified when creating the job, Poping alerts you that there is an incident. You also have the option to add the cause of the failure in the URL so that it appears in the detailed job page.

What is a heartbeat?

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The heartbeat tool in Poping is used to monitor whether your crons, scheduled tasks, and continuous services are running at the desired frequency. Similar to jobs, when you create a heartbeat in Poping, you receive a URL to integrate. When Poping does not receive a call to this URL within the timeframe you specified during creation, Poping alerts you that there is an incident.

What is a check?

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Unlike jobs and heartbeats, it's Poping that sends HTTP requests to your URLs (APIs, websites, or web services) at a frequency you determine to verify their availability. Each check retrieves the response time, response code, and SSL certificate, alerting you instantly through your preferred channels (Slack, Teams, etc.) if any issues are detected or if the SSL certificate expires in less than 14 days. You can configure check frequencies from 1 to 10 minutes minimum depending on your plan.

What is a status page?

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A status page is a hosted webpage that provides real-time information about the operational status of the monitors you have added in Poping. It displays whether your monitors are fully operational, experiencing partial outages, or completely down. This transparent communication tool helps keep your teams and/or users informed about service availability and potential issues, while reducing support inquiries by providing automatic status updates.

How do I set up notifications?

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You can configure notifications through popular platforms such as Slack, Microsoft Teams, Google Chat, and Telegram. Each job, heartbeat, or check can be connected to one or more notification channels, and you are instantly alerted to every incident.

Can I monitor different environments?

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Yes! Poping is designed to monitor various environments (development, staging, production, etc.). Each Job/Heartbeat you create in Poping is assigned by default to the production environment. If you need to monitor the same script but in another environment, simply add an env parameter to the URL provided by Poping. The new environment will be automatically created and the Job/Heartbeat automatically duplicated in this new environment.

Is there a limit to the number of jobs/heartbeats/checks I can monitor?

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The number of jobs and heartbeats and checks you can monitor depends on your subscription plan. Check our pricing page for detailed information about each plan's limits.

How secure is Poping?

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Security is our top priority. All sensitive data is encrypted on our servers. We use secure authentication methods and regularly update our security measures to protect your monitoring data.

Do you offer custom integrations?

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We currently support major collaboration platforms (Slack, Microsoft Teams, Google Chat, Telegram) and are continuously adding new integrations. Contact us if you need a specific integration - we're always open to suggestions!