Last updated: 10/03/2025
1. Introduction
Welcome to Poping ("Service"), a monitoring solution provided by Esteban ("we," "our," or "us"). By accessing and using our website and the Poping platform, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully.
2. Definitions
"Service" or "Poping": refers to the monitoring platform provided by Esteban
"Monitor": refers to any job, heartbeat, or check created within the Service
"User": refers to any person or entity using the Service
"Subscription": refers to the paid or free access to the Service
3. Acceptance of Terms
By accessing Poping and using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use Poping.
4. Changes to Terms
Esteban reserves the right to modify these Terms at any time. We will notify users of any changes by updating the "Last updated" date at the top of these Terms. Your continued use of Poping following the posting of any changes constitutes acceptance of those changes.
5. Service Description
Poping is a monitoring platform that allows users to monitor jobs, create heartbeats, and perform checks on their systems and applications.
6. Account Registration
You must provide accurate and complete information when creating an account
You are responsible for maintaining the security of your account credentials
You must notify us immediately of any unauthorized access to your account
You are responsible for all activities that occur under your account
7. User Obligations
You agree to:
Use the Service in compliance with all applicable laws
Maintain accurate account information
Not share your account credentials
Not use the Service for any illegal or unauthorized purpose
Not attempt to probe, scan, or test the vulnerability of the Service
8. Intellectual Property
Poping and all related content, features, and functionality are owned by Esteban and are protected by international copyright, trademark, and other intellectual property laws.
9. Subscription Plans and Payment Terms
9.1 Subscription Plans
9.1.1 Free Plan
5 total monitors (combination of jobs, heartbeats, and checks)
Minimum monitoring frequency: 10 minutes
1 notification channel
1 status page
Email support
No credit card required
No time limitation
9.1.2 Starter Plan
€20 per month (excluding VAT)
100 total monitors (combination of jobs, heartbeats, and checks)
Minimum monitoring frequency: 5 minutes
All notification channels available
2 status pages
Priority email support
14-day free trial with full features
Credit card required for trial activation
9.1.3 Business Plan
€50 per month (excluding VAT)
500 total monitors (combination of jobs, heartbeats, and checks)
Minimum monitoring frequency: 1 minute
All notification channels available
5 status pages
Priority email support
14-day free trial with full features
Credit card required for trial activation
9.2 Free Trial Terms
All paid plans include a 14-day free trial
Valid credit card required to start the trial
No charges during the trial period
Trial end notification will be sent
Automatic charging begins after trial unless cancelled
Cancel anytime during trial with no obligation
9.3 Payment Terms
Prices in Euros (€), excluding VAT
EU customers: VAT added at applicable rate
Secure payment processing
Monthly billing in advance
Non-refundable except as required by French law
10. Data Protection and Privacy
We process personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR.
11. Service Level and Support
We strive to provide the best possible service availability, however we cannot guarantee uninterrupted access to the Service
Support response times vary by subscription plan
We provide maintenance notifications when possible
We reserve the right to perform emergency maintenance
12. Limitation of Liability
To the extent permitted by law, Esteban shall not be liable for:
Indirect or consequential damages
Loss of profits or data
Service interruptions
Force majeure events
13. Termination
We may terminate or suspend access to our Service immediately, without prior notice, for:
Breach of Terms
Non-payment
Illegal activities
System abuse
14. Governing Law and Jurisdiction
These Terms are governed by French law
Any disputes shall be subject to the courts of Paris, France
Mandatory consumer protection laws may apply
15. Contact Information
For any questions about these Terms or Poping, please contact us at:
Email: contact@poping.io
Website: https://poping.io
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
17. Entire Agreement
These Terms constitute the entire agreement between you and Esteban regarding the use of Poping.
